'Use It' Policy
Edward Amplification has a 20 day "USE IT" Policy:
Buy an Edward Amp product and use it for 20 days. If you are not satisfied, return it for a 90% refund of your purchase price, excluding shipping.
Products (except Tubes and Foot Switches) are covered against manufacturing defects by a fully transferable Five-Year Parts & Labour Warranty. Beyond the five years is a Lifetime Labour Warranty that covers labour charges when repairs are performed by Edward Amplification.
Tubes included with the original purchase are covered against malfunction for nine months from date of purchase. The Nine-Month Tube Warranty excludes replaced tubes, normal wear and tear, misuse, neglect, or other events beyond the control of Edward Amplification. Sorry, no warranty on Foot Switches.
In the event that your Edward Amplification product needs repair, send it prepaid to the following address with a letter describing the symptoms:
Edward Amplification, 3100 Driftwood Drive, Burlington, ON Canada L7M 1X6
Please include contact name, return address, email & phone number. Product is returned by courier collect in Canada, unless other arrangements are made.
If you require immediate repair at your location, repairs can be made by your local repair technician. Call us with your product serial number, email or mailing address and we will provide a copy of the schematics and/or parts required. Please note that for repairs performed in this instance, only parts are covered by the Edward Amplification Warranty.
... The Edward amp has restored my faith in playing the electric again. (It wasn't even a year ago that I was thinking I was going to give up on the electric and play only the acoustic guitar. That has now changed)... I am very pleased with the amp. It looks cool and sounds great. I was really surprised at how quiet the amp is. When you crank it up, it doesn't have that annoying hiss that seems to be so common with other amps that I have played. My band members will love that. I just put some new strings on my guitars last night and they sounded great. You were right, it was worth the wait. Thanks a lot.
I plugged in my guitar and then played for five hours straight!
I have really come to respect the gain boost setup. It really is very flexible. I'm surprised no one else has done it this way. Much more flexible than a channel switching amp. With a properly set up volume control on the guitar, you can work wonders with the switching options!